While cancellation requests are accepted at any time during a course or workshop, refund eligibility will be based on the cancellation date.
The cancelation date is determined by the date the student notifies the ODSA in writing at the following email address: firstname.lastname@example.org
The cancelation and refund request email message must include the student’s name, course to cancel, and reason for cancellation.
A student who fails to attend a course is required to contact the ODSA at email@example.com to begin the cancellation process. No shows (class absence without notice) do not count toward the cancellation date (see Attendance Policy for additional information).
Additionally, students who are terminated from ODSA courses for misconduct will not be eligible for refunds.
The cancelation process will not begin until a formal written request is received using the method described above.
Requests for certificate or course withdrawal and full refund of tuition must be made in writing and be received by the Director of the ODSA within 3 days of submitting the application or enrollment but before the start time of the certificate or course. Requests received after a certificate or a course's completion cannot be fulfilled.
If the cancellation date occurs after seventy-two (72) hours of enrollment, but before resident classes begin, or distance education materials are delivered, a refund shall be made of all tuition paid except a registration fee of $150.00.
The procedures after classes begin is in accordance with the following schedule:
Courses that have 2 sessions:
25% after first session
Courses that have 3 sessions:
50% after the first session, no refund after second session
Courses that have 4 sessions:
50% after the first session, 25% after the second session, no refund after third session
Courses that have 5 or more sessions:
75% after first session, 50% after second session, 25% after the third session, no refund after fourth session
*Certificates that are canceled before completion but after the first course will have the discount removed for enrolling in a certificate and refunded as if courses were taken independently.
**All refund amounts will be less the course enrollment fee of $150.00 unless meeting the requirement of full refund as stated above.
STUDENT PROBATION POLICY
Because of the speed and intensity of the courses, assignments outside of class are just as important as the ones inside of class. Students who fail to complete the assignments for that week will be notified via email that they are missing critical assignments. If missing assignments are not completed during a reasonable amount of time, the teacher does have the right to place the student on probation. Students on probation will not be allowed to pass their current course and will not be allowed to continue on to additional courses. The student can be removed from probation by completing the incomplete assignments at which time they will receive an email indicating they have successfully been removed from probation.